Contact Us

Stranded and need some help?
Not a problem!

Get in touch and we’d be delighted to help
you with any questions you might have.

What would you like to contact us about ?

Your orders



Please mention your order number or account number that you received while placing an order in all correspondence.

FAQ:

  • Log onto your Account view to view the shipper's tracking number or refer to your shipping notification email.
  • Read our Returns and Exchanges policy

 

Warranty & repairs

Our service centre is located at

WARRANTY & REPAIRS
REPAIR CENTER INFO.
3388/25-37, 51-53 Sirinrat Bldg., 8th Flr.,
Rama 4 Rd., Klong-ton, Klong-toey,
Bangkok 10110
0-2229-7190-95
MON - FRI 9.00 AM - 5.00 PM

NEED HELP? CALL OUR CUSTOMER CENTRE AT 02-761-9936

Business inquiries

If you have a B2B request, please detail your request in the form below.
A Samsonite sales representative will contact you to learn more about your company and how Samsonite can help.

BUSINESS INQUIRIES

CONTACT PERSON Sinchai Kosaengvichai
EMAIL Sinchai.Kosaengvichai@samsonite.com

E-COMMERCE

CONTACT PERSON Manorom Somsuai
EMAIL manorom.somsuai@samsonite.com

E-COMMERCE

CONTACT PERSON Manorom Somsuai
EMAIL manorom.somsuai@samsonite.com

 

General feedback

Telephone:

Customer Center: 02-761-9936
Repair Hotline: 02-229-7190-95



 

 

Didn’t Find Answers From The Faqs? Get In Touch.

We’re here to help you make your order as easy as possible.

You May Call Us On Our Helpline At

CALL OUR CUSTOMER CENTRE AT 09.00 AM. - 05.00 PM.

OR SEND US A MESSAGE and we’ll respond to you in 24 hours