Contact Us

Stranded and need some help?
Not a problem!

Get in touch and we’d be delighted to help
you with any questions you might have.

What would you like to contact us about ?

Your orders



Please mention your order number or account number that you received while placing an order in all correspondence.

FAQ:

  • Log onto your Account view to view the shipper's tracking number or refer to your shipping notification email.
  • Read our Returns and Exchanges policy

 

Warranty & repairs

WARRANTY & REPAIRS
REPAIR CENTER INFO.
3388/25-37, 51-53 Sirinrat Bldg., 8th Flr.,
Rama 4 Rd., Klong-ton, Klong-toey,
Bangkok 10110
0-2229-7190-95
MON - FRI 9.00 AM - 5.00 PM

NEED HELP? CALL OUR CUSTOMER CENTRE AT 02-761-9936

Business inquiries

If you have a B2B request, please detail your request in the form below.

CONTACT PERSON Sinchai Kosaengvichai
EMAIL Sinchai.Kosaengvichai@samsonite.com

HUMAN RESOURCES

CONTACT Niramol Yantaphan
EMAIL Niramol.yantaphan@samsonite.com

General feedback

Telephone:

Customer Center: 02-761-9936
Repair Hotline: 02-229-7190-95



 

 

Didn’t Find Answers From The Faqs? Get In Touch.

We’re here to help you make your order as easy as possible.

You May Call Us On Our Helpline At

CALL OUR CUSTOMER CENTRE AT 09.00 AM. - 05.00 PM.

OR SEND US A MESSAGE and we’ll respond to you in 24 hours